Shipping policy

Order Processing

We carefully prepare all orders to ensure quality. Typically, orders are processed within 1-3 business days after payment is confirmed. However, during peak seasons or high-demand periods, processing may take up to 5-7 business days.

Orders placed on weekends or holidays will be processed on the next business day.

Shipping Options and Timeframes

We work with trusted carriers, such as USPS, UPS, or FedEx, to deliver your gifts quickly and securely.

Delivery times may vary depending on your location and the carrier's schedule.

Shipping Costs

Shipping costs are automatically calculated at checkout based on the delivery address, order size, and selected shipping method. Any discounts or free shipping offers will be applied at checkout when applicable.

Tracking Your Order

Once your order has been shipped, we will email you a confirmation along with a tracking number. You can use this to monitor your package’s journey and estimated delivery date.

Undelivered, Lost, or Damaged Packages

While we strive to ensure timely and secure delivery, delays or issues can occasionally occur. If your package is lost, damaged, or delayed:

  • First, contact the carrier with the tracking number provided.
  • If additional help is needed, reach out to us at momentsofgifting@gmail.com, and we will assist in resolving the issue.

Address Accuracy

Please double-check your shipping address before completing your purchase. We are not responsible for orders shipped to incorrect or incomplete addresses. If you spot an error after placing an order, contact us immediately to update the information before your order is shipped.

Seasonal Delays

During busy seasons like holidays, carriers may experience higher volumes, which could lead to delays. Placing your orders early is the best way to avoid disruptions.

International Shipping

At this time, we do not offer international shipping. If this changes in the future, we will update our policy to reflect the new options.

Contact Us

For any questions regarding your order or shipping details, please reach out to us at momentsofgifting@gmail.com. We’re here to help and ensure your gifts arrive on time.

Thank you for choosing Moments of Gifting!